Need a hand?

One Thing Focus is made by one person. Write to me and I will read it myself, usually within a couple of days.

Email: support@onethingfocus.io

Common questions

I bought the unlock but the tools are still locked

Open the Stats tab and tap Restore Purchases at the bottom. The same option sits under the purchase button on any locked tool. Restoring needs a network connection and the Apple Account you bought with.

I reinstalled the app. Do I have to buy again?

No. The purchase belongs to your Apple Account, not to the installation. Tap Restore Purchases and it comes back. You are never charged twice for a one-time unlock.

Where is my data stored?

On your device only. There is no account, no server and no sync, which also means your tasks and stats are not backed up anywhere. Deleting the app deletes them.

Can I use it on my phone and my iPad?

The purchase carries across devices on the same Apple Account, but your tasks and stats do not, because nothing leaves the device.

The timer did not tell me when it finished

Turn on the bell icon in the timer, and allow notifications for One Thing Focus in the iOS Settings app. Without both, the timer still runs but stays silent.

How do I switch between English and Finnish?

Open the Stats tab and pick the language at the bottom. The app follows your phone's language until you choose one.

How do I get a refund?

Refunds are handled by Apple, not by me. Go to reportaproblem.apple.com, sign in and choose the purchase.

Is this a medical app?

No. It is a focus and planning tool designed with ADHD in mind. It does not diagnose or treat anything, and it is not a substitute for care.

Found a bug or want a feature?

Send it to the same address. Telling me what you were doing, what you expected and what happened instead is enough. Feedback from real use is what shapes the next version.